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Glen Elder
★★★★★
Great work! Our pool was horribly green and PPS fixed it! They came everyday for a week as promised. Professional, courteous, reliable. Before and after photos here.
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Susan Hendrickson
★★★★★
Caleb and his crew have been great to work with. They keep our pool sparkling clean and everyone we have spoken to at his company has been super helpful and friendly.
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Lara Via
★★★★★
I have used Professional Pool Services several times now. However, I really appreciated their professionalism and going above and beyond to procure the correct pump and get it installed in record time to avoid the hard freeze which likely would have resulted in an extremely expensive set of repairs. Communication was excellent and service was superb. I will definitely continue using their services. Thank you Breck and Dusty!!!
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Rocky Snyder
★★★★★
We have never had any issues with Pool Solutions. Thir employees are always on point and will answer any questions you have and have always taken care of our pool needs. They are by far a class act and we'll deserving of a 5 star rating
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ChainRythm
★★★★☆
No problems with the work, quality, or speed. 4 stars for the confusion… I have no idea who the review is for. I contacted an electrician, got a quote and date, then the day of, a family member of the electrician showed up instead? Not that I had a problem, the work was great and he was friendly but it was confusing. Now I’m getting calls from a company that I don’t remember working with asking for a review and now that I’m here it looks like the review is for a completely different company? Maybe it’s just me…
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Cathryn Vacca
★★★★★
From the very top, owner Caleb & his crew shine with their remarkable professionalism. Their prompt response to requests, coupled with their willingness to provide equipment on loan during replacement and repairs, truly sets them apart from the competition.
Kudos to the Professional Pool Solutions team!
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Melly Ross
★★★★★
Caleb and his team have helped us with our pool twice now. They have always been super patient and helpful. I’m happy to recommend this company to anyone needing maintenance their pool. ESPECIALLY if you are a new pool owner and want help walking through some of the ins and outs of care. The only complaint i have is i needed to remind them to send me an invoice so i could pay for the service i got, but as soon as i said something I received an immediate response just like any other time I’ve had to contact this company.
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Pete Ramirez
★★★★★
Professional and friendly staff. I primarily had contact with Caleb who was very responsive, informative, and attentive to our needs. The crew also would take time to answer questions we might have and make suggestion on pool needs and preventative measures. The office was also friendly and quick to respond if needed. We recently decided to fly solo as we have two sons who need to earn their keep and right to use the pool. I contacted Caleb with a question about an issue I encountered. Not only did he promptly reply, but he also checked to make sure to let us know they were here for us if we need them future. Well done Professional Pool Solutions!
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Chris Carter
★★★★★
After my pump sprang a leak, I needed it replaced pretty fast. After being told by multiple pool companies that "if we didn't install it, we won't work on it," I'm glad I finally found Pro Pool Solutions. Caleb responded right away and was happy to help. This dude is professional, organized, and knows his stuff. This is my pool company moving forward. If you need help, call these guys.
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Craig Cusick
★★★★★
We just purchased a home that has a pool, and we were told by an inspector everything was in working condition. After noticing the pool sweep not moving for days and the previous pool service company having just come out and said all was good with the pool, I decided I needed a second opinion. I called Scott at Professional Pool Solutions and we set an appointment for an evaluation.
Scott and John came out to look at our setup. After a quick run through, it was determined the pump was an insufficient replacement from the original equipment. As a result the pool sweep had no power to push it. Additionally, the pool chemistry was out of normal ranges in almost every category.
Scott provided us with quotes and options on how we could go about getting our pool into a condition that we be comfortable using it. The quotes were very competitive with industry standards. We decided to get a new pump and a new plugin pool sweep. The pump took a bit of time to get in, due to shortages from COVID and the "big Texas freeze".
The pool sweep came to us three days later, Caleb came and set it up and showed me how to use it. John came out just a week later to install our new pump. John quickly wired and plumbed the pump, and tested it before he left. In the testing John noted that our pressure in the filter was extremely high and let me know that this was something that needed to be addressed. John offered to do a cleaning right then. Once opening the filter it was obvious that the filter had not been cleaned in a very long time as there was excessive build up on all of the grids making them useless in filtration. During the cleaning of the grids there were five that were severely damaged or completely broken.
John was quick to locate new grids for us within an hour or so and had them at our house shortly after. Everything was put back together, tested and readied for swimming. John went so far as to message me the next day to make sure that everything was working and met our expectations.
After all of the hard work by Scott, John and Caleb our pool has crystal clear water that is safe for our family to enjoy. Above and beyond is an understatement for what these guys did for us to enjoy the last days of Texas summer.
If you are in need of weekly pool service or repairs, Professional Pool Solutions is the standout in Belton and surrounding areas. Professional, knowledgeable and hardworking this team is the one to pick for your pool needs.
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Alex Morales
★★★★★
I have had this ongoing problem since the end of the summer. Using my home warranty company, they sent over three different fly by night "pool repair" companies. I won't list them here but suffice it to say the Better Business Bureau has been notified.
I finally found Professional Pool Solutions and opted to not use the home warranty company and pay out of pocket. Scott did a tremendous job. Was very knowledgeable, professional and punctual.
He and his employee did such a good job that I also signed up for regular pool service with them. I highly recommend them for your pool needs.
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Andrea Karlek
★★★★★
Pool Solutions goes above and beyond! I will never hire another company to work on my pool and equipment. They are the best, fastest and very fair with their charges with very high quality work!! Caleb is an outstanding tech that is very knowledgeable and professional. Great pool company